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Privacy Policy

On this page
  1. What personal information does Aussie Casinos Guide collect?
  2. How do affiliate links affect my privacy?
  3. Why do we use your information?
  4. Who do we share your information with?
  5. Is my information sent outside Australia?
  6. How long do we keep your information?
  7. How is my information kept secure?
  8. Can I see or correct the information you hold about me?
  9. How do I control cookies?
  10. How do I make a privacy complaint?
  11. Is this site for people under 18?
  12. Will this policy change?

Aussie Casinos Guide collects very little personal information: what you send through our contact form, standard server logs, and a small number of cookies needed to run and protect the site. We handle it in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This policy explains what we collect, why, who else may see it, and how to get in touch about it. Questions go to [email protected].

What personal information does Aussie Casinos Guide collect?

We collect three kinds of information.

Contact form and email

When you use our contact form or email us, we receive your name, your email address and whatever you write in the message. You can use a nickname if you prefer. We only need a working email address so we can reply.

Server logs

Like almost every website, our server records basic technical details when a page is requested. This includes your IP address, browser type, the page you asked for, the page you came from, and the date and time.

We use logs to keep the site running, fix errors and spot abuse such as spam or attacks. We do not use them to build profiles of individual visitors.

Cookies

The site sets a small number of cookies needed for it to work, such as remembering a setting you chose. Cloudflare, which protects and speeds up the site, may set its own security cookies to tell real visitors apart from bots.

At launch we do not use advertising or cross-site tracking cookies. If we add analytics or other tools later, we will update this policy first.

What we never collect

We never ask for your banking details, card numbers, casino account details or passwords. We do not know whether you signed up to a casino, how much you deposited or what you won or lost.

Links to casinos, including Visit Casino buttons, go through a redirect on our site that starts with /go/. The redirect records that a click happened so we can count clicks and match them to affiliate reports.

Once you land on the casino’s site, you are covered by that casino’s own privacy policy, not ours. The casino or its affiliate platform may set cookies that record you came from us, so it can pay us a commission if you sign up.

We do not control those cookies or what the casino does with your information. Many casinos we review are based outside Australia and are not bound by Australian privacy law. Read their privacy policy before you hand over any documents.

More on how commissions work is on our affiliate disclosure page.

Why do we use your information?

We use personal information only to:

  • reply to your message and deal with what you raised
  • check and correct information on the site when you report an error
  • keep the site secure and working
  • understand which pages and links are used, in aggregate
  • meet any legal obligation we have

We do not sell personal information. We do not add you to a mailing list because you contacted us. We do not pass your details to casinos.

Who do we share your information with?

We share information only with service providers who help us run the site, and only as much as they need:

  • our web hosting provider, which stores the site, the server logs and form messages
  • Cloudflare, which handles traffic to the site and filters attacks
  • our email provider, which carries messages between you and us

We may also disclose information if the law requires it, for example in response to a valid court order.

Is my information sent outside Australia?

Yes, it may be. Our hosting provider and Cloudflare operate servers in several countries, and your information can be stored or processed on servers outside Australia. Cloudflare in particular routes traffic through its global network.

We choose established providers with published security and privacy commitments. Under Australian Privacy Principle 8 we take reasonable steps so that overseas recipients handle your information in a way consistent with the APPs.

How long do we keep your information?

Information How long we keep it
Contact form messages and emails Up to 24 months after the matter is closed, then deleted
Server logs Generally up to 90 days, unless needed to investigate a security issue
Cookies set by our site Until they expire or you clear them in your browser

Cloudflare and our hosting provider keep their own records under their own policies.

How is my information kept secure?

The site runs over HTTPS, access to our systems is limited to the people who need it, and we use strong passwords and two-factor sign-in where our providers support it.

No system is perfectly secure. If a data breach is likely to cause you serious harm, we will follow the Notifiable Data Breaches scheme and tell you and the OAIC.

Can I see or correct the information you hold about me?

Yes. Under the Australian Privacy Principles you can ask for access to the personal information we hold about you and ask us to correct it.

Email [email protected] with your request. We may need to confirm it is really you before we release anything. We aim to respond within 30 days and do not charge for a request.

You can also ask us to delete messages you have sent us, unless we need to keep them for a legal reason.

How do I control cookies?

You can block or delete cookies in your browser settings. The site will still work for reading, though some settings may not be remembered. Blocking Cloudflare’s security cookies may mean you are asked to complete a check more often.

How do I make a privacy complaint?

  1. Contact us first. Email [email protected] and explain what happened. We aim to respond within 30 days.
  2. Go to the OAIC. If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.

Is this site for people under 18?

No. Aussie Casinos Guide is for adults aged 18 and over. We do not knowingly collect information from anyone under 18. If you believe a young person has sent us their details, tell us and we will delete them.

Will this policy change?

We will update this policy when the way we handle information changes, for example if we add analytics. The date at the top of the page shows when it was last updated. Significant changes will be noted on this page.

18+

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